Shipping policy
At Edenfall, we source our products internationally to bring you quality fashion at great prices. Please read our shipping policy carefully before placing your order.
Processing Time Orders are processed within 1–3 business days after payment confirmation.
Shipping Times We ship internationally from our suppliers. Estimated delivery times:
- South Africa: 10–20 business days
- International: 15–30 business days
Delivery times may vary due to customs clearance, public holidays, or courier delays beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Tracking Once your order has shipped, you will receive a tracking number via email. Please allow 3–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs duties and import taxes levied by your country. These charges are the responsibility of the customer.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at [edenfall.info@gmail.com] and we will investigate with the courier.