Important Notice

 

At Edenfall, we prioritize the needs of our customers and strive to maintain an efficient workflow. In light of the recent influx of emails concerning business assistance, we would like to clarify our position on this matter.

Please be advised that any queries related to Shopify experts, or requests for assistance from individuals or businesses will not be addressed. Edenfall is currently not seeking any external assistance in this regard. This decision has been made to ensure that our focus remains on providing quality service and support to our customers who have inquiries related to our products.

We recognize that communication is essential in business; however, the volume of unrelated inquiries has begun to disrupt our operations. As a result, we will not respond to emails that do not pertain to product-related questions or customer service issues. This policy is in place to ensure that we can dedicate our resources to addressing the needs of our customers promptly and effectively.

We take our customers' needs very seriously and are committed to providing the best possible experience. Should there be a need for Edenfall to reach out for assistance or improvements, we will do so at our own discretion. We appreciate your understanding and cooperation in this matter.

For any product-related inquiries or assistance, please feel free to reach out to us directly. We are here to help and ensure that your experience with Edenfall is satisfactory.